Your account and privacy

Tiledash has no passwords of its own: you log in with your Athom account, the one you use for Homey. The tutorial Sign in and connect your Homey shows how. This page covers what happens behind it, and what you can do with your account afterwards.

More on their own pages: Your settings.

What Tiledash can reach

When you log in, Tiledash asks Athom for permission to:

• see your rooms and devices, to put them on tiles with their values as they change;
• control your devices, so tapping a tile switches a light or sets the thermostat;
• see and start your flows, and see and set your moods, for tiles that do that with a tap;
• read Insights and energy, for charts over time and the energy and price widgets;
• read your favourites, to start your first dashboard with the devices and flows you starred in the Homey app.

Five permissions are optional. The first lets widgets follow a Homey Logic variable, the second lets the Weather widget use the location set on your Homey, the third lets widgets show who is home, away or asleep (never on a share link), and the fourth lets a tap change a Logic variable. Homey’s permission for that also allows making and deleting variables; Tiledash only changes the ones your tiles name. The fifth lets widgets show your Homey’s timeline, what happened lately; Tiledash only reads it, never clears it, and never shows it on a share link. Without them, everything else keeps working. If you logged in before a permission was added, log in again to allow it.

Tiledash can’t add or remove devices, edit your flows or change your Homey’s settings. Athom asks for these permissions again each time you log in.

You type your password at Athom, never into Tiledash. What does Tiledash ask for? on the login page shows this list again, and connecting an AI assistant or signing in the command line asks for the same.

How live values reach your screen

Your browser talks to your Homey directly. Tiledash’s servers are not in the middle of the values you watch or the taps you make.

• At home, the browser uses your local network, with a secure connection to the Homey.
• Away from home, it uses Athom’s secure connection to the Homey.

You do not choose between them. The browser takes the faster local route when it can and falls back to Athom’s when it cannot. A tablet on your wall keeps showing live values from the Homey, and the connection shows as a small dot rather than a banner.

To make this work, Tiledash’s server arranges a session between your browser and your Homey. The session stays in the browser’s memory while the page is open, and widgets never see it.

Share links and paired screens work differently, because the guest or the tablet has no login. Tiledash carries their values and taps, checking each one on the server. Sharing and paired screens explains how.

What Tiledash stores, and when

The login page shows this list under What it keeps the first time you log in on a browser.

• When you log in: your name, email address and profile picture from your Athom account, and the encrypted token that lets Tiledash reach your Homey. Tiledash never sees your Athom password. For each browser you log in on, it keeps when you logged in, the browser’s IP address and which browser it is, until you log out there or 30 days after you last used it.
• When you connect a Homey: its name and model, and a copy of its rooms, devices, flows, moods and favourites: their names, what each device can do and its values at that moment. Dashboards, suggestions and checks on what you can set depend on it. The copy is brought up to date when you add, change or remove devices. A removed one is deleted 30 days later, unless a tile or a recording still uses it.
• While you use Tiledash: your dashboards, wall panels, themes, widgets, tile styles and settings, and the pictures and fonts you upload.
• When you record history: only the readings you switch recording on for, and the energy meter readings the energy widgets need, which start recording by themselves the first time one is shown. How long history is kept depends on your plan (see the table under History and recording). Values you don’t record go straight from your Homey to your browser.
• If you take Pro: your payment details stay with PayPal. Tiledash keeps your subscription: its plan, its status and PayPal’s reference for it.

Leaving Tiledash says how to download all of it, or delete it.

Recording is how you build a history: open a device on the Devices page and switch on Record for a reading. Your dashboards covers it in more detail.

Support asks first

We can’t see your setup until you say yes: your dashboards, your devices and rooms, your widgets and themes, or the history you record. When something goes wrong and we need to see it to help you, we ask you first and tell you why. No is a fine answer.

• Today we ask you by e-mail, or wherever you reached us, and look only after your yes.
• Soon you get the question in Tiledash itself: who asks, why, and what it covers. You choose how long the access lasts when you say yes. It ends by itself when the time is up, and you can end it sooner. It is on the roadmap.

To keep Tiledash running, its admins do see some things without asking: your account (name, e-mail address and plan), your Homeys’ names and whether they are connected, and the visits, errors and slow requests the privacy policy describes. Every time an admin looks, it goes in the admins’ audit log.

Back up your setup

Download a backup under Settings › Profile › Your data gives you a file like tiledash-backup-2026-10-14.zip with your dashboards, wall panels, themes, style presets, pictures, widgets, partials, test devices, alert rules, energy settings, the list of what you record and which community widgets and themes you installed. Keep it somewhere safe: it names your Homey’s devices, flows and moods.

To bring it back, choose Restore… next to it and pick the file. The Homey it was made for has to be connected. Tiledash shows what comes back and what can’t, such as a tile whose device is gone from your Homey. Untick what you don’t want, then restore.

• A restore only adds. Nothing you have now changes, and a name that is taken gets a “2” after it.
• It is all or nothing: if any part is refused, nothing is restored.
• A backup holds no recorded history (Download your data has that) and no share links or paired screens. Recordings start again from the moment you restore.
• Community widgets and themes are installed again from the community, at the version you had (or the newest, if that one was withdrawn), so the tiles and dashboards using them come back too. One that’s no longer in the community stays behind with its tiles.
• On Free, your own themes, widgets, partials and test devices stay behind, and so do the tiles drawn with your widgets.

Download your data is a different zip, for you to read; it can’t be restored.

Leaving Tiledash

You can take Tiledash’s access away in your Athom account. The dashboards you made stay in Tiledash, but they can no longer read or control your Homey until you log in again.

To remove everything instead, choose Delete account… under Settings › Profile. Tiledash deletes your dashboards, wall panels, themes and recorded history seven days later. Log in again before then to keep your account. Your Homey itself is never touched. Download your data just above it gives you a zip of what Tiledash keeps, first.

Free and Pro limits

Recorded readings have limits of their own, under History and recording, and so do share links and paired screens and calendars. Pricing lists everything the plans include.

Settings › Plan shows how much of each limit you use. Going back from Pro to Free doesn’t delete your dashboards or recordings: what goes over a limit is paused and comes back with Pro. History older than Free keeps stays for 90 days after the change, in case you come back, and is then deleted.